Report Phone Issues
All requests for Telephone Services including cell phones should be made by contacting the help desk.  Dial xHELP (x4357) or 1-866-264-1462 during our regular Help Desk Hours


• Phone System Training Demos
Training Videos on new Cisco Phones

• Cisco Phone 7911 Reference
Quick reference guide for Cisco VoIP Phone model 7912

• Cisco Phone 7941 & 7961 Reference
Quick reference guide for Cisco VoIP Phone models 7941 and 7961

• Cisco Voicemail Quick Reference
Quick reference card for new Voicemail system

• Cisco Voicemail Forward to Email FAQ
FAQ sheet for new Voicemail system linked with Google


• Cellular Phone Policy
Wilkes University cellular phone policy

• Cellular Phone Request Form
To request a cellular phone, please fill out the following form